The GSOC Security Systems Lead is responsible for overseeing the management and maintenance of all security systems within the Global Security Operations Center. This role requires a highly skilled individual with expertise in security technology, system integration, and team leadership. The GSOC Security Systems Lead ensures that all security systems are operating effectively and efficiently to support the organization's security operations.
About the Role
Key Responsibilities
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Oversee daily operations and maintenance of all GSOC security systems for optimal performance
Integrate and optimize new security technologies in collaboration with IT and other departments
Act as the primary contact for all security system-related issues and vendor coordination
Ensure accurate reporting and analysis of GSOC metrics to identify improvement areas
Supervise and support Senior Analysts and Analysts in fulfilling their responsibilities
Maintain and update Working Process Documents to reflect current procedures
Monitor and manage data integrity across all GSOC records and databases
Lead equipment maintenance efforts and resolve technical issues promptly
Coordinate with multiple stakeholders to ensure seamless security operations
Develop and deliver training programs and readiness drills for GSOC staff
Essential Requirements
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Bachelor's degree in a relevant field; certifications in Honeywell or similar alarm/CCTV systems preferred
Minimum 5 years of experience in security systems management or operations center leadership
Proven expertise in system integration, optimization, and maintenance of security technologies
Strong communication and coordination skills with internal teams and external vendors
Demonstrated ability to lead teams and ensure adherence to operational protocols
Experience in developing and implementing security policies, procedures, and training programs
Desirable Requirements
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Experience with global security operations or multinational environments
Honeywell or similar certifications in alarms and CCTV monitoring.
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards:
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Division
Operations
Business Unit
CTS
Location
India
Site
Hyderabad (Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Facilities & Administration
Job Type
Full time
Employment Type
Regular
Shift Work
No
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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