Job Description

Mumbai - IndiaSales Support /Employee: Full Time /On-siteLocation - MumbaiQualification - MBARequired Skills - Advanced Excel, Power BIKey Responsibilities:

• Partner with the business director and sales head to manage and analyze business data, ensuring alignment with strategic objectives
• Design and develop customized management information systems (MIS) to meet evolving business requirements
• Prepare and deliver comprehensive monthly business presentations for senior leadership
• Create and maintain conceptual, logical, and physical data models to support robust data architecture and analytics initiatives
• Work with large and complex datasets to extract insights, identify trends, and provide actionable recommendations to management
• Automate routine tasks and reporting processes to enhance team productivity
• Develop scalable models and tools to streamline daily operations and decision-making
• Utilize task management platforms, communication tools, and data visualization/reporting systems to ensure seamless workflow and collaboration
• Maintain clear documentation of data models, processes, and reporting logic and communicate analytical findings effectively to both technical and non-technical stakeholders
• Lead and oversee the client servicing, sales coordination, and presales teams, ensuring smooth day-to-day operations within a structured team environment
• Supervise daily workflows, resolve operational bottlenecks, and ensure alignment with business goals and service standards
• Assign responsibilities strategically based on individual strengths, project timelines, and business priorities to maximize team efficiency
• Track key performance indicators (KPIs), conduct regular performance reviews, and provide constructive feedback and escalate issues proactively to ensure timely resolution and maintain service quality
• Identify skill gaps and organize on-the-job training, mentorship, and upskilling initiatives to enhance team capabilities
• Facilitate clear and effective communication across teams and manage feedback loops and mediate in high-pressure or conflict scenarios to maintain a collaborative work environment
• Adjust leadership style based on team maturity, urgency of deliverables, and evolving workplace dynamics to foster a high-performance culture

• Skilled in leading diverse teams, delegating tasks effectively, and fostering a collaborative work environment
• Adept at engaging with internal and external stakeholders to align business objectives and drive performance
• Highly articulate with strong verbal and written communication skills, capable of delivering impactful presentations in a global corporate setting
• Strong analytical mindset with the ability to interpret large datasets, build models, and generate actionable insights
• Advanced technical skills- MS Excel, MS PowerPoint and word, Power BI, AI tools
• Experienced in leveraging AI and automation tools to streamline workflows and improve team efficiency
• Flexible leadership style tailored to team maturity, project urgency, and organizational dynamics

Dun & Bradstreet