Job Description

Below is the JD: BMC Developer and Administrator.
Job Location - Onsite

• Hands on implementation experience on the following BMC products

• BMC Helix ITSM, Atrium CMDB , ITSM, ARS 7.6.x, SRM and ITSM suite Web Services.
• Expertise in implementing BMC Remedy Change Management, Incident Management, Problem Management and other ITIL processes
• Expertise in deploying / Migrating BMC Helix ITSM / Asset Management and proficiency in IMAC Process
• Knowledge of BMC Remedy Service Level Agreements.
• ITIL V4 Foundation a must
• Good knowledge of Remedy adapters & experience in integration of Remedy with other applications like HP OV, Tivoli, Netcool, SAP, Billing apps, CRM, provisioning s/w etc using Web services and/or AIE
• Experience in design and implementation of BMC ITSM solutions for complex setup
• Should have good understanding of BMC ITSM architecture and its components
• Good understanding on Common Data Model of BMC Atrium CMDB
• Good communication (written & oral) & presentation skills, business analysis skills, self initiated, quick learner.
• Implementation and administration of Opensource / Openshift Kubernetes is desired

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise . We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

Skills Required