Job Description

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Team Lead

Qualification

: BE/B.TECH/ 10+2+3, Core Hardware and Networking Profile

Experience:

7 + yrs. (Trouble shoot card level hardware issues related to Laptops, Desktops,

Tablets, Mobiles, Printers, and other accessories).

Should have managed a team of minimum 12 engineers (Field engineers as an added

advantage).

Must have worked on any ticketing tool for at least 3 yrs.

Good at report generation and tracking tickets.

Roles and Responsibilities:

Responsible for managing their respective locations and follow SLA.

Responsible for generating daily report of location.

Make sure field engineers are successfully closing maximum tickets in a day.

Ensuring timely and correct location tickets are issues to each engineer.

Strong communication skills

Preferably born & brought up in Bangalore

Lenovo referral preferred

Strong overall profile

Job Type: Full-time

Pay: From ?30,000.00 per month

Work Location: In person