Job Description

Team Lead - DC Operations

About the Role:
Delhivery Ltd., India's leading logistics company, is looking for a motivated Team Lead to join our Last Mile Operations team. This is an excellent opportunity for both freshers and experienced candidates who want to build a career in logistics and operations.

Key Responsibilities:

Supervise and coordinate day-to-day last mile delivery operations.

Monitor delivery performance, turnaround time (TAT), and ensure customer satisfaction.

Assist in managing a team of delivery executives to achieve daily/weekly targets.

Support route planning, shipment allocation, and workforce scheduling.

Ensure compliance with operational SOPs and company policies.

Handle on-ground challenges, escalations, and ensure smooth operations.

Requirements:

Bachelor's degree / diploma (any stream).

Freshers or candidates with up to 2 years of experience in logistics/e-commerce operations can apply.

Strong leadership qualities and a problem-solving mindset.

Good communication skills and basic computer knowledge (MS Excel preferred).

Ability to work in a fast-paced environment.

Candidates within 10-15 KM radius of Sakthikulangara, Kollam will be given priority.

What We Offer:

Competitive salary package.

Training and mentorship for freshers.

Career growth opportunities in logistics & supply chain operations.

A dynamic and collaborative work environment.

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Location:

Kollam, Kerala (Required)
Work Location: In person