The Sales Team Leader will be responsible for driving high performance within the Business Development (BD) team. This role entails close supervision of BD Executives, ensuring excellence in lead generation, pipeline management, client engagement, and conversion efficiency. The Team Leader will serve as the link between the BD team and the Sales Coordinator, ensuring that sales strategies are executed seamlessly and revenue targets are consistently achieved.
Key Responsibilities
>Lead, mentor, and support Business Development Executives to achieve individual and team sales targets.
>Provide ongoing feedback, coaching, and training interventions to enhance performance and motivation.
>Monitor BD reps' client interactions to ensure adherence to quality standards, professionalism, and consultative selling techniques.
>Conduct regular audits and provide constructive feedback for improvement.
>Oversee and analyze sales pipelines of BD reps to ensure a healthy funnel and timely movement of leads through stages.
>Highlight risks, gaps, and opportunities in the pipeline to the Sales Coordinator.
>Evaluate and ensure that BD reps maintain strong, value-driven relationships with prospects and existing clients.
>Step in to manage escalations and support critical client engagements when necessary.
Key Performance Indicators (KPIs)
Team sales target achievement
Average lead-to-conversion ratio
Number of new client acquisitions per quarter
Call quality compliance score
Pipeline Maintenance
Required Skills & Competencies
Proven experience in sales, business development, or inside sales leadership (2-4 years in supervisory capacity preferred).
Strong understanding of sales funnels, CRM systems, and pipeline management.
Excellent communication, negotiation, and leadership skills.
Ability to coach and motivate teams to deliver results.
Analytical mindset with proficiency in MS Office and CRM tools.
Who Are We?
Raptor Supplies is a leading e-commerce portal offering more than 7,50,000 high-quality MRO products and industrial supplies to SMEs, and large corporate and public-sector organizations in the UK, Ireland, Europe, the Middle East, Africa and Asia. The company's offerings include a broad range of abrasives, cleaning tools, electrical equipment, fasteners, hand tools, hardware, lab supplies, lighting solutions, material handling and machining tools from more than 2400 renowned brands across the globe.