Team Lead Amzl , Team Lead

Year    MH, IN, India

Job Description

DESCRIPTION


At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers



We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.



Title: Team Lead

Location: India



Essential Functions



Defining , building and executing the delivery process from delivery station to customer address



Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management



Engage closely with the delivery team including associates, developing and maintaining a highly motivated and

performance driven team.



Continuously improve the delivery process and attain a sustained level of delivery performance, through process

and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate

unnecessary work.



Analysis of the data reports to identify performance bottlenecks and improve performance



Implement the formal process control and process improvement mechanisms such as Kaizen

Essential Skills



Strong leadership capabilities and people management skills



Ability to work under pressure situations



Ability to work in ambiguous situations



Good communication skills. Ability to communicate and exp lain to individuals & the team, what needs to be

achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment

from all involved in delivering their specific part.



Strong Bias for great customer service: Engage the Team in developing their understanding of Customer

Experience and knowledge of what Customers actually needs/expects.



High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's

needs.



Analytic al Skills: Effectively analyses and interpret information, identifying & validating the key facts, including

reviewing alternatives to determine advantages and associated risks.



A day in the life



About the hiring group



Job responsibilities

BASIC QUALIFICATIONS

Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS

Experience in e-commerce, retail or advertising


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details


IND, MH, Mumbai


Last Mile Delivery


Supply Chain/Transportation Management

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Job Detail

  • Job Id
    JD3864888
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year