Job Description

We are looking for a highly motivated and experienced professional to work as a Team Lead - Admission Counsellor for our online degree programs. This role involves directly counselling prospective students and also leading a team of counsellors to achieve admission targets through inside sales.

Key Responsibilities:

Individually counsel prospective students

via phone, email, or video calls to guide them through program selection, eligibility, and the application process. Lead, manage, and motivate a team of admission counsellors to meet or exceed sales and conversion targets. Monitor team performance, provide regular feedback, and conduct training sessions to enhance skills and product knowledge. Ensure timely follow-ups and lead conversions using CRM systems. Coordinate with marketing and academic teams for smooth operations and lead flow. Prepare and present regular performance reports and admissions forecasts.

Requirements:

Graduate/Postgraduate in any discipline (MBA preferred). 3+ years of relevant experience in counselling/admissions, with at least 1 year in a team lead or supervisory role. Strong communication, sales, and leadership skills. Familiarity with CRM and inside sales processes. Ability to multitask--balance individual counselling targets with team management responsibilities.
Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

Health insurance Provident Fund
Supplemental Pay:

Performance bonus
Work Location: In person

Expected Start Date: 10/08/2025