Tcs Hiring Quality Auditor Call/emails/tickets
Job Description
Skills :- Experience in workday, HRSD, Service Now preferred, Contact Centre/ Helpdesk monitoring for calls/Emails/tickets, International voice process - Mandatory. Location :- Mumbai Shift : - US Shift Responsibilities :- - 6 to 8 years of Experience in International voice process - Mandatory - NO domestic voice process experience - US voice process experience - Preferred - Experience in International HR Helpdesk - Preferred, - Good understanding of HR Systems Workday and case management tools like ServiceNow (preferred) - Understanding of Service level agreements - Understanding of the Telephony tools e.g. Avaya Desired Candidate Profile Qualifications :BACHELOR OF ARTS
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Job Detail
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Job IdJD3238977
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear