Tamil Voice Process job involves handling customer interactions (calls/chats) in Tamil, resolving queries, providing product info, and addressing complaints, requiring fluency in Tamil, good communication, and problem-solving skills, common in BPO/call center roles for domestic or international support. Key duties include recording interactions, updating customer data, and ensuring satisfaction, often with performance-based incentives. Key Responsibilities: Customer Support: Address incoming calls or chats from Tamil-speaking customers. Query Resolution: Identify needs, provide accurate information, and solve product/service-related issues. Complaint Handling: Respond to complaints and develop solutions. Data Management: Record interaction details and update customer information. Sales/Upselling (Optional): Sometimes involves outbound calls to promote products or services.
Job Types: Full-time, Fresher
Pay: ₹18,670.00 - ₹35,690.00 per month
Benefits:
Commuter assistance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Work from home
Work Location: In person
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