Job Description

Job Summary:

The Tally Sales & Support Executive is responsible for promoting and selling Tally software products, managing client relationships, and providing support services to end-users. This role involves both pre-sales and post-sales activities, including product demonstrations, troubleshooting, and user training.

Key Responsibilities:

Generate leads and convert them into sales for Tally software (TallyPrime, TSS, Add- ons). Conduct product demos and presentations to prospective clients. Understand customer requirements and recommend suitable Tally solutions. Follow up with prospective clients and close sales. Maintain a database of customer contacts and sales activities using CRM tools. Meet monthly/quarterly sales targets.

Support Responsibilities:

Provide first-level support to clients for Tally software installation, activation, licensing, and error handling. Resolve Tally-related technical issues via phone, email, remote desktop, or on-site. Conduct training sessions for new users on Tally functionalities. Handle data migration, backup/restore, GST setup, voucher configuration, and reports generation. Escalate complex issues to the senior technical team or Tally Solutions if required. Maintain service records and customer feedback.

Required Skills & Qualifications:

Bachelor's degree in Commerce, BCA, or related field. Strong understanding of accounting concepts and GST. Good knowledge of TallyPrime and earlier Tally ERP versions. Proficiency in MS Office, remote support tools (AnyDesk, TeamViewer). Strong communication and interpersonal skills. Problem-solving and analytical skills. Ability to multitask and handle pressure. Certification in Tally or Tally Software Support. 1-3 years of experience in Tally sales or technical support role.

Working Conditions:

6-day working week. May require client visits for onsite demos or support.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance
Work Location: In person