Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.


Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Talent Community - Manager & Senior Operations Roles | Shared Services Centre, Noida

Lead with impact. Shape operations at scale.

At our Shared Services Centre in Noida, we deliver critical operational and customer support across regions. We're building a network of experienced professionals who can lead large teams, manage complex transitions, and drive operations and service delivery excellence.


If you have 8 - 15+ years of experience in operations - managing teams of 30 to 100+ people, and overseeing multi-business functions, we'd like to stay connected.


By joining our Talent Community, you can:


Be considered for future openings in roles like Operations Delivery Manager or Operations Manager Learn more about how we enable high-performing leaders through transformation initiatives and cross-functional collaboration Stay connected with us for strategic leadership opportunities as they arise
Please note: Future opportunities in this area may involve full-time, on-site roles in a 24/7 operational environment. This could include rotating shifts (including night shifts) and non-traditional weekly offs. Flexibility and adaptability to a shift-based schedule will be important for success in these roles.


We may not be hiring for these roles right now, but when we do - you'll be among the first we reach out to.

Apply now to join our Senior Talent Community.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.


If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org