Job Description

NTT DATA Services is a global business and IT services providerspecializing in digital, cloud and automati on across a comprehensiveportf olio of consulti ng, applicati ons, infrastructure and businessprocess services. We are part of the NTT family of companies, apartner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and willconsider all qualified applicants for employment without regard torace, gender, disability, age, veteran-status, sexual orientati on,gender identi ty, or any other class protected by law. To learn more,please visithttps://us.nttdata.com/en/about-us/content/diversity-and-inclusion
.
Furthermore, NTT DATA Services will makeaccommodations for eligible applicants on a case-by-case basis.Please email
EEOOfficer@nttdata.com
for assistance.
Diversity & Inclusion - NTT DATA Services
Diversity and inclusion are core values at NTT DATA Services. Our Employee Resource Groups reflect our commitment.

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Your Role and Responsibilities
As an VEEAM Backup Admin, you are responsible to provide L2 and L3 level technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities:

• Adopt the given technology to meet the drift of customer and business requirements.
• Root Cause Analysis preparation and meeting Service level agreement for submission.
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
• As a Subject matter expert, you will provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to IBM SAN products and Switches.
• Diagnose storage products and related product issues and follow up with root cause analysis.
• Participate in disaster recovery, planning, changes, upgrades, implementation and tests as scheduled.
• Primary on call support for Storage and associated switch products.
• Support for technical consultation and inquiries from the other IT technical teams
• Support for new product installation and evaluation as needed.
• Problem determination and resolution within expected time frame.
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
• Lead daily Operations meetings provided there are no P1 incidents running.
• Aid with identifying problem management trends.

Required Technical and Professional Expertise

• Minimum 5 + years of experience in VEEAM products.
• Working knowledge in VEEAM Administrator Installation, Configuration and upgradation administration on Windows, UNIX and Linus environments
• Experience in creation and configuration of backup policies such as file systems, SQL, VMware, Oracle, Lotus Notes, and Sybase databases, RAW, Flash for various Veeam clients.
• Proficient in design the complete Backup, Restore strategy. Configuration of Backups- Full/Incremental/Image/Sub-file and Troubleshooting
• Responsible to implement High Availability, Workload Management and Fail Over, Disaster recovery.
• Solid understanding in configuration of inventory expiration, migration, reclamation, VEEAMDB backup Admin Schedules.
• Experience in creating backup scripts for user backup for UNIX and Windows servers.
• Proven experience debugging and analytical skills with solid grasp of system development methodologies, techniques and tool

Preferred Technical and Professional Experience

• Proficient in working with high availability environment along with alignment to process (ITIL)
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

Education:

Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or the equivalent combination of education, technical training, or work/military experience

Experience:

Minimum 5-7 years

NTT DATA Services strives to hire excepti onal, innovati ve andpassionate individuals who want to grow with us. If you want to bepart of an inclusive, adaptable, and forward-thinking organization.
We are currently seeking a professional to join our team in India.