Job Description

Req ID: 192461

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Responsibilities Include:

• Responsible for all incidents, service requests and all alerts.
• Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower
• Driving initiatives to improve SLAs by analysis and responses.
• Provide technical expertise for system transitions, migrations, and consolidations.
• Be able to work independently and lead/support multiple projects/clients.
• Responsible for Technology refresh in respective domain.
• Monitor and tune the system to achieve optimum performance levels in standalone and multi-tiered environments.
• Monitor online performance of all servers and take appropriate action to address performance issues.
• Conduct system analysis, configuration management and develops improvements for system software performance, availability, and reliability.
• Provide, maintain, and execute Online & Operating Systems availability health checks.
• Perform server installation, software installation, server decommission, server update, server migration, transition new account, scripting, changes to the systems and other engineer tasks/projects within the Service Level Agreements.
• Design, develops, recommends, and implements new or revised system software, utilities, and automated processes as necessary.
• Propose recommendations to improve the server management process.
• Provide in-depth diagnosis for operating systems software/hardware failures and develops solutions.
• Work with appropriate hardware vendors / principle to keep all system up to date on firmware levels at the latest.
• Recommend system performance enhancements (i.e. configuration, H/W, S/W, consolidation of workloads, etc.)
• Implement recommendations to improve the server management process.
• Implement root cause analysis recommendations as requested/assigned for respective areas of service responsibility.
• Ensure server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
• Prescribe system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.
• Implement appropriate levels of system security and standard best practices.
• Work with internal and external auditors to identify and mitigate any risks
• Focus area in this domain would be to increase the compliance on house-keeping tasks for the systems in this domain through automation.

Required Skills:

• Windows 2008, 2012, 2016, 2019
• VMWare 5.5, 6.0, 6.5, 6.7
• Experience in VMWare ESX and Virtual Center virtualization technologies
• VMWare ESXi maintenance and troubleshooting
• Experience in Managing Blade Servers & Chassis
• Experience in Managing DELL/HP/IBM server hardware equipment's
• GPO management and troubleshooting
• DNS administration and troubleshooting
• Strong Knowledge on Microsoft Clustering
• Working Knowledge of File & Print servers
• Experience in handling Anti-Virus Issues
• IIS Configuration and Administration
• Practical knowledge and a large experience of infrastructure services delivery techniques
• Excellent system problem diagnoses skills on both hardware and software
• PowerShell/VBScript knowledge would be advantageous
• BMC Patrol knowledge and troubleshooting would be advantageous
• BMC TrueSight knowledge and troubleshooting would be advantageous
• Solar Winds knowledge and troubleshooting would be advantageous
• Nucleus knowledge and troubleshooting would be advantageous
• Other backup, monitoring, and automation tools would be advantageous

Preferred Skills

• Excellent oral and written communication skills
• Excellent troubleshooting skills
• Willing to work under rotation, off hours, and weekends
• MS certification
• VMware certification
• Proficiency in VMware solution stack (SRM, vSOM, vSAN, NSX) will be an advantage
• Experiences with the following infrastructure technology will be an added advantage
• Demonstrated ability to develop customized solutions to meet business and system requirements
• Provide product feedback to improve processes and functionality identify and report bugs to development
• A Minimum of 8-10 years' experience in a Wintel environment, with extensive experience virtualization technologies from VMWare
• Good Knowledge Microsoft suite of enterprise platforms.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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