Job Description

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. : . 24/7 support for any downtime, able to handle requests and incidents arising from Intune infrastructure, Microsoft Azure concepts . Advance level of knowledge about Intune policies, AutoPilot, App Deployment, Patch Management, MDM . Expert knowledge of current software: Microsoft Endpoint Manager . Interfaces with customer and account-based teams on projects. . Performs complex troubleshooting activities. . Provides 3rd-level technical support in resolving internal and customer technical issues. . Responsible for providing Intune based services to Account Focused/leveraged accounts. . Should have a deep knowledge in Inventory Management, Software distribution, Patch Management, using Intune . Very sound knowledge on various Imaging engines and Windows 10 imaging technology . Able to develop custom deployment scripts VBS, batch, PowerShell . Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issue . Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients . Handle test and release of applications and Patches using Intune . Should be able generate custom reports using PowerBI . Should be able to handle Sev 1 / 2 scenarios. Qualifications: . 5+ years of relevant experience or equivalent combination of education and work experience. . Demonstrates a good understanding of current scripting technologies and batch commands. . Demonstrates good knowledge of windows server administration to include AD, domains, policies etc. . In-depth knowledge of Intune principles and best practices. . Ability to identify, define, manage and control configuration.

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