Job Description

Core Responsibilities:

Design, implement, and oversee Fanatics' infrastructure and corporate systems across on-premise and cloud environments. Support and maintain both in-house and externally facing systems, ensuring operational availability and high performance. Provide expertise and guidance to customers, developers, and partners on design decisions for hybrid systems. Implement updates, patches, and lifecycle replacements for hardware and applications. Recommend and enforce standards, policies, and procedures for infrastructure management. Integrate and architect commercial application packages in both on-premise and cloud settings. Maintain monitoring and reporting systems for performance and capacity planning. Collaborate with vendors and internal teams to resolve issues and plan system improvements. Lead or participate in technical projects involving server technology, virtualization, storage, replication, and security. Provide technical support, including 24x7 on-call coverage, and plan for business continuity and disaster recovery. Prepare and deliver presentations to technical and non-technical audiences. Stay current with trends and best practices in both on-premise and cloud systems.


Required Skills and Knowledge:

Strong relationship-building with peers, managers, and internal customers. Experience with enterprise infrastructure on multiple platforms (AWS preferred) and on-premise systems. Knowledge of data center design, Microsoft Server, Linux, VMWare, SANs, AWS, Azure, and compliance standards (PCI DSS, SOX). Scripting skills (Ansible, PHP, Python, Bash, Terraform, PowerShell) for automation. Proficiency with network and systems management tools, documentation, and change management processes. Excellent written and verbal communication skills.


Education:


Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.