As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.
Overall Purpose of The Job
The Systems Administrator (SA) will be primarily responsible for maintaining the data quality in the CMS accurate at all times. Towards this effort, he/she is responsible to liaise with all the departments and verify that the information in the system is correct and up to date. The SA is also responsible to bring to the attention of the management any issues from lack of proper data, bad practices and also provide ideas and suggestions on how the data quality and overall the system can be improved.
Another important role of the position is to support the daily needs of the end users and provide quick support where and when this is possible. If more involved support is needed, then, the issues will need to be escalated to the vendor and/or to ISD and follow up until the successful resolution of the issue.
Key Responsibilities and Tasks
Always update and maintain the master data in the system as per instructions provided by relevant department (users, item master, vessel master, budgets, etc.)
Receive of all the support issues and maintenance of a log for future need (identify training needs, system bugs, etc.)
Provide 1st level support and guidance to all OMS users (1st level support and guidance means all daily and repetitive issues that can be easily supported and provision of high-level hands-on training to users when and if needed)
Provide 1st level support to users for issues that relate to the Vessel Portal
Liaise with higher levels of support and escalation of other non-1st level issues to them (immediate supervisor and/or vendor where applicable), and follow up for final resolution of all system issues
Design, preparation and distribution of reports extracted from the system
Identification of areas of concern and suggest areas of improvement for the systems
What can I expect in return?
V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.
Essential
Bachelor's Degree in any field
Good understanding of business processes
Good communicator, willing to take a leading role in improving the business
Well respected amongst peers
Excellent team working skills: able to solve problems collaboratively
Structured, methodical approach
Desirable
Work experience in similar function
Applications Close Date
30 Nov 2025
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