Job Description

Job Title: IT AdministratorLocation: BanagloreJob Type: Full-TimeOverview:We are seeking a skilled and proactive IT Administrator to manage and support our office's IT infrastructure. The ideal candidate will ensure the smooth operation of all IT-related activities, including network management, hardware and software maintenance, user support, and data security. This role requires strong problem-solving abilities, excellent communication skills, and a thorough understanding of office IT systems.Key Responsibilities:

• Network and System Management:

• Manage and maintain the offices network infrastructure, including routers, switches, firewalls, and VPNs.

• Monitor network performance and troubleshoot any issues to ensure uninterrupted connectivity.

• Administer servers, including file servers, email servers, and domain controllers, ensuring optimal performance and security.

• Hardware and Software Maintenance:

• Install, configure, and maintain office hardware such as desktops, laptops, printers, and telecommunication systems.

• Manage software installations, updates, and licenses, ensuring all systems are up-to-date and compliant with company policies.

• Troubleshoot and resolve hardware and software issues for office staff in a timely manner.

• User Support and Training:

• Provide technical support to office staff, resolving IT-related issues quickly and efficiently.

• Conduct training sessions to help employees understand and effectively use IT systems and tools.

• Manage user accounts, permissions, and access rights, ensuring secure and appropriate use of office IT resources.

• Data Security and Backup:

• Implement and maintain data security protocols to protect sensitive information from unauthorized access or breaches.

• Manage backup systems and procedures to ensure data integrity and availability in case of system failures or disasters.

• Monitor and respond to security alerts, ensuring the offices IT environment is protected against threats.

• IT Procurement and Asset Management:

• Coordinate the procurement of IT equipment and software, ensuring cost-effective and timely acquisitions.

• Maintain an inventory of all IT assets, tracking their usage, maintenance, and lifecycle.

• Liaise with vendors and service providers to ensure efficient and reliable IT services.

• Policy Development and Compliance:

• Develop and enforce IT policies and procedures that align with company goals and industry best practices.

• Ensure compliance with relevant data protection regulations and IT standards.

• Keep up-to-date with the latest IT developments and recommend improvements to enhance office efficiency.

• Bachelors degree in Information Technology, Computer Science, or a related field.

• Proven experience as an IT Administrator or similar role in an office environment.

• Strong knowledge of office IT systems, networks, and software (Windows, Mac OS, Linux, Office 365, etc.).

• Familiarity with network management, security, and data backup/recovery procedures.

• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

• Strong communication skills and the ability to explain technical concepts to non-technical users.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

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