Job Description

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System Specialist I
Category: Digital & IT
Location:
Bangalore, Karnataka, IN
Department: DD&IT Staff (FLGS IT Systems)
Are you an expert in managing IT systems? Do you have a knack for problem-solving and stakeholder management? If so, we invite you to join our team as a System Management Specialist at Novo Nordisk. Read more and apply today for a life-changing career. Apply Now!
The position
As a System Specialist at Novo Nordisk, you will:

• Partner with Business and lead System transitions, understand business needs and liaise with various DD&IT teams in exploring solutions.
• Maintain, monitor, and support a portfolio of NNI (stakeholders in North America) and HQ Systems. Act as a delegate System Manager where relevant.
• Serve as Incident and Problem Manager, Change Manager
• Ensure the delivery of system and services meets business requirements.
• Co-ordinate day-to-day execution of incident and problem management resolution.
• Monitor and improve the effectiveness of System Management. Demonstrate pro-activeness and ownership in managing systems.
• Manage time planning and deliverables effectively. Foster a good team spirit and high degree of knowledge sharing. Conduct regular meetings with vendors and ensure KPIs
• Ensure compliance with Quality docs. Manage Change, Release, and Configuration Management. Support high availability and performance of systems. Produce system-specific reports with corrective actions.

Qualifications
We are looking for a candidate with:
Need to have:

• Master\'s degree or bachelor\'s degree or similar graduate degree in relevant fields (Software Engineering, Computer Science, Business Administration) and relevant business experience.
• Overall 8+ years of IT experience. 6+ years of relevant experience in managing IT systems and services. Experience with strong understanding of IT system architecture and day-to-day business operations.
• Experienced in ITIL processes, must have hands-on experience in troubleshooting, problem solving, infrastructure understanding and lead problem solving arising from IT infrastructure (network, security, access controls etc.)
• Experience in handling/managing end-to-end systems/applications, incident, problem, change expertise.
• Hands on experience of system or service maintenance processes, compliance requirements, and vendor management.
• Strong stakeholder skills, work ethics, and proactiveness
• Ability to swiftly comprehend business requirements.
• Excellent communication and presentation skills.

About the department
DD&IT GBS is responsible for more than 40 global IT systems at Novo Nordisk, including their operation, maintenance, support, and development. These systems are used globally across all business areas, from R&D to Sales, and are critical to key business processes such as development, manufacturing, sales, and finance. FLGS-SAP FI Solutions supports finance, legal, and procurement processes within Novo Nordisk. Our team is dynamic, collaborative, and committed to excellence.
Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we\'re working toward something bigger than ourselves, and it\'s a collective effort. Join us! Together, we go further. Together, we\'re life changing.
Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).
Deadline
5th November 2024
Disclaimer
It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we\'re life changing.