Job Description

Who are we:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.

The Role:

Define strategies for Application Performance Monitoring, Optimization in Prod environment. Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time. Ensures that batch production scheduling and process are accurate and timely. Able to create and execute queries to big data platforms and relational data tables to identify process issues or to perform mass updates, preferred. Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc. Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover. Engage in and improve the whole lifecycle of services--from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Work with a global team spread across tech hubs in multiple geographies and time zones. Ability to share knowledge and explain processes and procedures to others.
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Requirements

Skills:

Must Have:

Linux Kubernetes ITIL / ITSM Application Troubleshooting Any Monitoring tool (Preferred Splunk/Dynatrace) Jenkins - CI/CD

Good To Have:

Even Framework architecture Git basic/bit bucket Ansible/Chef- Basic Shell Scripting - Basic SQL Groovy Scripting/Yaml
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Benefits

Job Opening ID


RRF_5299
Job Type


Permanent
Industry


IT Services
Date Opened


09/05/2025
City


Pune
Province


Maharashtra
Country


India
Postal Code


411057