Job Description

(Remote - India | Long-Term Role)

Working Pattern: Monday to Friday, 9 hours per day

Location: Remote (India - preference for Bengaluru or similar metro)

Reporting to: UK Business Owner / Director

Contract: Long-term, permanent remote role

Salary: Top end of market for the right candidate

?

About the Business

We are a UK-based group operating across:

Retail Property rentals Property development
As part of our growth strategy, we are establishing an Overseas Back Office Support Centre to manage systems, data, administration, and operational execution for our UK sites.

?

About the Role

This is a senior foundational role and will be our first overseas hire.

You will work directly with the UK Director to build, document, and manage the operational systemsthat support the business -- ensuring data accuracy, consistency, and reliable execution across departments.

This role is ideal for someone who enjoys:

Running systems properly Managing data and operational accuracy Turning informal processes into structured workflows Supporting growth through organisation and control
?

Key Responsibilities

?

Phase 1 - Systems & Documentation (Foundation)

Work closely with the UK Director to: Understand how the business currently operates Document workflows, rules, and processes Create Standard Operating Procedures (SOPs) for: EPOS management Stock control Supplier ordering Admin and reporting tasks Build and structure a Notion workspace, including: Company documentation Department pages Task tracking Role-based dashboards Create: Job descriptions Task checklists Training and onboarding materials
?

Phase 2 - EPOS, Stock & Supplier Management

Manage and maintain the EPOS system, including: Creating and maintaining products Ensuring correct cost prices and selling prices Managing margins and data accuracy Oversee stock control, including: Monitoring stock levels Ensuring re-order points are set correctly Flagging discrepancies and errors Manage supplier ordering, including: Automated ordering systems Manual ordering for suppliers not compatible with automation Maintaining supplier catalogues and pricing data
?

Phase 3 - Online Marketing Execution

(Execution, not strategy)

Manage day-to-day online marketing administration, including: Uploading products and content Maintaining accuracy of product information Supporting promotions and campaigns as instructed Coordinate updates across platforms such as: Website Online ordering platforms Social media (posting, scheduling, updating information) Ensure consistency of branding, pricing, and product data across systems
?

Phase 4 - Ongoing Operations & Team Support

Act as the senior overseas operations lead Support onboarding and training of junior overseas staff Monitor task completion and system compliance Continuously improve documentation and workflows Provide back-office support across retail and property operations
?

Essential Skills & Experience

Fluent written and spoken English Experience in retail operations
(Wholesale/distribution experience is acceptable due to transferable skills)

Strong experience with: EPOS systems Stock control and inventory management Supplier ordering processes High attention to detail and accuracy Comfortable managing multiple systems simultaneously Experience documenting processes or creating internal guides
?

Highly Desirable Skills

Experience with Notion or similar tools Experience using Sage accounting software Ability to help document and improve its usage Experience supporting online marketing operations Data entry, reporting, or bookkeeping exposure
?

Personal Qualities We're Looking For

Highly organised and methodical Process-driven rather than reactive Comfortable enforcing systems and standards Trustworthy and discreet Confident enough to flag issues early Long-term mindset with growth ambitions
?

Working Hours

Monday to Friday 9 hours per day Partial UK time-zone overlap required Weekends only in rare, pre-agreed situations
?

Growth & Progression

This role will evolve into a senior overseas operations management position, with responsibility for:

Systems integrity Data accuracy EPOS and stock governance Managing junior overseas staff Supporting multiple companies within the group
How to Apply

Please provide:

Your CV / resume A short cover note explaining: Your relevant experience Any experience with Notion or Sage Why you are interested in a long-term remote role with a UK business
Job Type: Full-time

Pay: ?45,000.00 - ?65,000.00 per month

Benefits:

Work from home
Work Location: Remote