System Operations Associate
Job Description
In this role, you will:
- All alerts are acknowledged, addressed and achieve logical closure
- The system health remains within agreed SLA parameters
- All stakeholders are updated on system state and any deviation is duly escalated
- Adhere to ITIL quality metrics and help to ensure team stats on Incidents, Changes and Service requests remain in check
- Be proactive to achieve continous improvement
Essential Qualifications
- Batchelor or Masters Degree in IT/Computer Science or similar stream from a reputated institute
- 2 Year of Platform Support experience
- Exposure to Tools like ITRS Geneos, AppDynamics, Splunk
Desired Qualifications
- Exposure to ServiceNow
Required Qualifications, US:
6 months of Technology Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications, International:
Experience in Technology Architecture and engineering, or equivalent through one or a combination of the following: work experience, training, military experience, education
Education: Any Graduate
Industry: Financial Services/Stockbroking, Banking
Skills Required
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Job Detail
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Job IdJD2901901
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad/ Secunderabad (Andhra Pradesh),
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EducationNot mentioned
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Experience2 to 5 Years