Job Description

Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. May be working in conjunction with Professional Services and outsourcing functions. May include web-enabled solutions.
Roles & Responsibilities
Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!
Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.
Why Availity Excites:
At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.
Your Journey with Us:
Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States.
Why Join Availity in India:Global Impact: Your work from Bengaluru will directly support and impact the lives of millions of US citizens. Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology. Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries. Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career. Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being. Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, let's shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team that's not just changing healthcare but changing lives. work from Bengaluru will directly support and impact the lives of millions of US citizens.
Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology. Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries. Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career. Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.

Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, let's shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team that's not just changing healthcare but changing lives.
JOB OBJECTIVE:
Do you consider yourself a motivated and talented M365 Systems Engineer? Do you have detailed knowledge of Microsoft's O365 platform with a focus on Microsoft Purview? If so, then you may be Availity's next M365 Systems Engineer!
Seeking a passionate expert who will work closely with cross functional teams across the organization to drive innovation, evolution and design of the Microsoft O365 environment specifically around MS Purview development. This position will have expertise in all aspects of Microsoft O365, Azure AD and compliance standards around PHI and PII data handling within MS Purview. They must be able to translate business requirements into technical solutions including recommending system changes and enhancements, documenting specifications, maintaining and updating policies/standards/procedures and training users.
KEY RESPONSIBILITIES:Serve as an SME and technical escalation resource for the Microsoft Purview. Design, deploy, document, manage, and support technologies including but not limited to: Microsoft Exchange Server and Online, Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization and federation services. Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and secure email gateway (SEG) solutions. Create and maintain automation scripts utilizing PowerShell and/or other software development languages. Work closely with other internal teams to build reliability, security, benefit delivery and scalability into the O365 architecture. Translate business requirements into efficient and effective technical solutions. Ability to operate from task and project management tools such as JIRA. Identify, evaluate and recommend new products, technologies, roadmaps, strategies and future trends, as well as areas for process improvement. Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue. Engage in on-call rotation. Other duties as assigned.

KEY QUALIFICATIONS:5+ years working and developing MS Purview. 5+ years working with M365 & Azure administration Strong analytical and problem-solving skills. Experience with service automation and collaboration services. Self-starter with ability to perform independently with little or no supervision. Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments. Experience leading medium to large sized projects. Excellent verbal and written communication with a professional demeanor. Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms. Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction. Expert knowledge of current operating systems and software products.

PREFERRED QUALIFICATIONS:Bachelor's degree in related field. Cloud certifications: Azure, Office 365, Exchange Messaging, CompTIA Cloud+, etc. Advanced PowerShell scripting & tool making experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions. Solid networking skills. Demonstrated consulting, presentation, training, and project management skills.

EligibilityVideo Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.