Job Description

The Role

If you are experienced in managing Real Estate Business systems with in-depth functional knowledge of Integrated Workplace Management System with strong knowledge of troubleshooting functional issues & challenges and collaborating with internal and external stakeholders in delivering key initiatives, then this could be your opportunity to bring your skills into the RE Operations Team in Bangalore. You will be part of RE Operations Business Systems Team based in Bangalore. Where you fit in Real Estate (RE) manages the Group\'s Real Estate portfolio, Shell Business Operations and Corporate Travel programme. Strategic intent is to enable Shell Businesses to deliver on their goals by creating safe, secure, and productive environments that allow people to perform at their best. Shell\'s RE team of professionals has established a strong reputation as mature Corporate Real Estate organization, delivering portfolio strategies, commercial transactions, capital projects, facility and business operations services and travel support to the various Shell Businesses and Functions in all parts of the world. Therefore, RE continues to seek the best talent across Shell to become part of our team, and to help us meet these dynamic and growing business needs. What\xe2\x80\x99s the role? Real Estate Systems Analyst for IWMS (Integrated Workplace Management Systems) is a critical support for business success and a key part of the RE Information strategy & roadmap. The purpose of this role is to (i) support data & system integration (ii) ensure a high data quality and (iii) information risk management to enable best in class performance measurement within RE. Real Estate Application & Data Specialist role enables execution of the RE Information strategy & roadmap through performance measurement and ensuring RE is connected on information across Shell. As a Real Estate Systems Analyst, you will own, designs, monitors and integrates performance matrix to drive world class performance in RE with the right controls & assurance in-place. The role supports global RE teams, RE regions and business partners to ensure delivery of operational excellence in RE, and be responsible to the optimal performance of RE systems & use of information. Information & Data, IT systems/Apps Real Estate Systems Analyst ensures that data in RE is credible, reliable, readily available, and used to generate insights to drive better decision making in Shell and RE. The Real Estate Systems Analyst delivers an IT platform and business apps that efficiently supports process execution and decision making with integrated MI in Shell and RE. This will include:

• Information Architecture
• IT Strategy & Systems/Apps
• Data Gathering & Publishing
• IRM/Business Records Mgt.
• Knowledge Management
• Process, Data and IT integration

Establishing a strong foundation within the network organization for key change programs is essential, looking at value creation on an end-to-end basis, via: Supporting stronger information connectivity between RE Functions and its Business Partners as well as identifying additional value creation opportunities What we need from you? Your experience on working with Business systems and Apps using defined and standard processes to drive outcomes and your attention to detail will be welcome. Furthermore, you will bring:

• Ensure that the systems and process are systematically aligned & integrated with stakeholders (suppliers & staff) and business partners that allows planning, monitoring and execution that promotes delivering one common vision and enables two-way communications for better business outcomes
• Act as custodian to monitor performance through structured performance assessments that enables RE to drive for better business outcomes.
• Drive upgrades and Projects from Business perspective to successful completion.
• Connect the Global & Regional teams on common goals & delivery, as well identifying new opportunities.
• Respond to support requests and Wishlist items from application superusers. Advise on "how to" questions, and issues, resolve application issues.
• Develop training material. Lead virtual and F2F training courses in application usage.
• Raise incident and problem tickets with IT. Track resolution and escalate when appropriate. Communicate status to end users. Verify solutions from IT.
• Gather functional requirements from users (or from own experience). Express requirements in specific terms for understanding by IT. Consider impact of requirements on business process and the wider application integrity. Account for compliance considerations.
• Support challenge based on actionable (accurate) information & data that drives strategic business decisions within and outside Real Estate.
• Provide expertise, technical leadership and system & information knowledge to help embedding a professional Systems, Data & Information capability \xe2\x80\x99in the line\xe2\x80\x99
• Develop and maintain data and information governance in the areas of; Application Platform, Data Quality and Ownership, Enhanced Integration & Collaboration and Innovative Information Development.
• Create/Maintain and cost and delivery effective IT/applications that facilitate the current business processes and information demand.
• Jointly with IT ensure transparency on value delivered via the partnering initiatives and use to drive accountability with responsible parties.
• Can demonstrate external focus, simplicity, and speed of delivery.
• Working Knowledge of AutoCAD and Autodesk Revit is an added advantage.
• Exposure to Chatbot (AI) and Office App functional Support is added advantage
• A continuous improvement mindset to increase efficiency and identify opportunities for improvement.
• Be a strong team player by actively contributing to deliver a common goal, sharing experiences and best practice to deliver together.
• Strong appreciation for cultural diversity, with excellent reputation in dealing with, working, and inspiring staff of multiple nationalities and related cultural backgrounds, underpinned by an ability to get things done through your forged good working relationships
• Excellent communication and stakeholder skills
• Learner Mindset \xe2\x80\x93 Role model curiosity and reflection; encourage people to learn from mistakes and successes

COMPANYDESCRIPTION Shell is a global energy company where we work towards powering progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. In India Shell has its businesses footprint in Information Technology, Projects & Technology, Finance Operations, Integrated Gas, Downstream & Upstream spread across more than 7 main locations. An innovative place to work There\xe2\x80\x99s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. Join us and you\xe2\x80\x99ll add your talent and imagination to a business with the power to shape the future \xe2\x80\x93 whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently. An inclusive place to work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we\xe2\x80\x99re nurturing an inclusive environment \xe2\x80\x93 one where you can express your ideas, extend your skills and reach your potential.

• We\xe2\x80\x99re creating a space, where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we\xe2\x80\x99ll take it from there.

• We\xe2\x80\x99re closing the gender gap \xe2\x80\x93 whether that\xe2\x80\x99s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

• We\xe2\x80\x99re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. We\xe2\x80\x99re huge advocates for career development. We\xe2\x80\x99ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.