Job Description

Location:

Hyderabad, Telangana

Job Summary:

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The Systems Analyst will be responsible for the support and maintenance of Stibo STEP Master Data Management application. This position will require hands-on software development experience in supporting technologies. This position will communicate directly and frequently with Marketing, Merchandising, IT, and other application development groups. This position will be directly responsible for maintaining and enhancing the processes in Stibo STEP MDM application.

Responsibilities:

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Key Accountabilities:

Perform daily IT operations for the assigned systems/applications Provide IT support by responding to production issues as a priority Respond to requests in a positive, timely manner and provide feedback on expected completion dates Develop expertise in managing and supporting existing Stibo STEP MDM application. Good Knowledge on Incident Management and Change Management Processes and Policies Participate in all aspects of SDLC; perform hands-on analysis, design, software development, testing, and production Understand business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges Translate user requirements into system specifications leveraging the existing IT infrastructure (software engineering and architecture) Manage open incidents (tickets, issues) in Service Management tool following ITIL processes

Education and Experience:

Bachelor's degree in computer science or related field 3+ years of experience in Core Java, Java Scripting, XSLT, SQL Server. Hands-on experience in Stibo STEP MDM application. Expertise in creating Business Rules, Actions, Event Processors, Inbound and Outbound Integrations in Stibo STEP application. Hands-on experience is creating the API endpoints in Stibo STEP application. Experience in production support (24x7x365) environment following ITIL processes/guidelines Experience performing business and systems analysis in a variety of application development environments Experience in all phases of the software development life cycle, including analysis, design, unit test, system test, deployment, and production support

Skills and Behaviors

Must be detail-oriented with strong mathematical and written abilities Ability to communicate effectively to department teams, cross-functional partners, and upper management Exceptional planning skills with the ability to adapt to a rapidly changing environment Must be able to prioritize work and manage time effectively Understand the business operations and principles of retail business management Must convey information clearly and concisely Must be able to work effectively in teams and make meaningful and relevant contributions * Ability to work independently