Business Unit - Corporate Function Function - Information Technology Job Purpose: The role entails the responsibility to maintain and improve IT Application systems for the bank. It includes analyzing system requirements and addressing any relevant problems. The role holder is expected to perform standard testing's and provide solutions to ensure high levels of performance and security. Roles & Responsibilities: Maintain and upgrade existing systems as required Proactively take up troubleshooting of technical issues, risk mitigation planning Conduct regular reviews of systems and generate reports on efficiencies and improvement areas Collaborate with IT team and developers to produce new systems Liaise with users to track additional requirements and features Maintain quality service by following standards defined Create system guidelines and manuals for the bank Organize training sessions and workshops on system processes Structure business requirements and communicate the same to senior management for approval Capture and share best- practice knowledge amongst the team Ensure deadline and budget requirements are met Leverage in-house synergies through collaboration with internal stakeholders Stay up-to-date with current technologies and technical developments Educational Qualifications: Graduate - Any Experience: Minimum of 4+ Years
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