Regularly check system logs, CPU usage, memory usage, and network performance to ensure optimal functioning.
Identify potential issues before they escalate by analyzing performance data and trends.
2. Perform Daily Security Backups and Restores
Schedule and manage regular backups to prevent data loss.
Ensure data integrity by periodically testing restore processes.
3. Security Audits and Monitoring
Conduct regular security audits to identify vulnerabilities and ensure compliance with security policies.
Use monitoring tools to detect and respond to security breaches and threats.
4. Technical Support
Provide technical assistance to end-users for hardware, software, and network-related issues.
Troubleshoot and resolve system problems to minimize downtime.
5. User Administration
Manage user accounts, permissions, and access rights to ensure appropriate access to resources.
Create, modify, and delete user accounts as needed.
6. Install and Configure Software and Hardware
Set up new hardware, including servers, workstations, and peripheral devices.
Install and configure operating systems, applications, and software updates.
7. Maintaining Networks and Network File Systems
Oversee the functionality of network components such as routers, switches, and firewalls.
Ensure network file systems are correctly configured and accessible to authorized users.
8. Backup and Disaster Recovery
Develop and implement backup strategies to safeguard critical data.
Create and maintain disaster recovery plans to ensure quick recovery from data loss events.
9. Operating Systems
Install, update, and maintain operating systems across all devices.
Optimize operating system performance and ensure compatibility with applications.
10. Create New Users
Onboard new employees by creating user accounts and assigning necessary permissions.
Ensure new users have access to the tools and resources required for their roles.
11. Database Administration
Manage database servers, ensuring data availability and security.
Perform database backups, recovery, and regular maintenance tasks.
12. Monitoring Systems
Continuously monitor system health and performance using automated tools.
Address anomalies and performance bottlenecks promptly.
13. Networking
Maintain network infrastructure to ensure reliable and secure connectivity.
Troubleshoot and resolve network issues to maintain uptime.
14. Patching Firmware and Software
Regularly update firmware and software to protect against vulnerabilities.
Test and deploy patches to minimize disruption to users.
15. Secure Configuration
Implement security best practices in system configurations to protect against unauthorized access.
Regularly review and update configurations to adapt to new security threats.
16. Security
Enforce security policies and procedures to safeguard information assets.
Use security tools and practices to detect, prevent, and respond to security incidents.
17. Troubleshoot Issues and Outages
Quickly diagnose and resolve system issues and outages to minimize impact.
Work with other IT professionals to address complex problems.
18. Configure Internal Systems
Customize internal systems to meet organizational needs and improve efficiency.
Ensure systems are integrated and functioning cohesively.
19. Documentation
Maintain comprehensive documentation of system configurations, procedures, and changes.
Use documentation to ensure continuity and facilitate troubleshooting.
20. Maintain Internal Documentation Through Wiki
Create and update internal wiki pages to document processes, procedures, and best practices.
Ensure documentation is accessible and useful for all team members.
21. Maintaining System
Perform regular maintenance tasks to keep systems running smoothly.
Update hardware and software as needed to prevent obsolescence.
22. Resetting User Passwords
Assist users with password resets to maintain access security.
Implement password policies to enhance security.
23. Upgrading Systems
Plan and execute system upgrades to improve performance and functionality.
Ensure compatibility and stability during and after upgrades.
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No: 235/2B, Shop No 11 & 12,PNS Complex, Poonamallee Bypass Road, Poonamallee, chennai -600056. Near Parivakkam Signal, Above MRF showroom