Job Description

WeeTech Solution Private Limited is seeking a motivated and detail-oriented Hardware & Support Engineer to join our technical support team. This role is ideal for freshers or individuals with up to 1 year of experience who are passionate about hardware, troubleshooting, and providing efficient IT support. You will play a key role in maintaining our hardware systems, ensuring smooth operations, and providing timely assistance to internal teams.

Responsibilities:

Install, configure, and maintain computer hardware, peripherals, and network devices. Provide on-site technical support for desktops, laptops, printers, and other IT equipment. Diagnose and resolve hardware, software, and network-related issues. Perform routine maintenance, system updates, and hardware upgrades. Set up new user systems, configure accounts, and provide basic IT onboarding support. Maintain inventory of IT assets, components, and accessories. Coordinate with vendors for warranty claims, repairs, or replacement of hardware. Document support activities, issues, and resolutions for future reference. Ensure timely response to support tickets and maintain service quality.

Qualifications:

Diploma or Bachelors degree in Computer Engineering, IT, Electronics, or a related field.

0-1 year of experience

in hardware installation, troubleshooting, or IT support. Basic understanding of computer hardware components and operating systems (Windows/Linux). Familiarity with networking concepts (LAN, Wi-Fi, routers, switches). Strong problem-solving and analytical skills. Good communication and interpersonal skills. Ability to work independently as well as collaborate within a team. Willingness to learn and adapt in a fast-paced environment.

Preferred Skills (Not Mandatory):

Knowledge of system formatting, OS installation, and driver configuration. Experience with ticketing tools or helpdesk systems. Familiarity with antivirus installation, system security, and backup processes. Basic understanding of network troubleshooting commands and tools.

What We Offer:

Competitive salary package. Training and mentorship from experienced IT professionals. Opportunities for career growth within the IT infrastructure and support domain. A friendly, supportive, and collaborative work environment. Exposure to real-time technical challenges and hands-on learning.
Job Types: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹15,000.00 per month

Benefits:

Flexible schedule Leave encashment
Application Question(s):

Will you be able to travel to the company location for the in-person interview process?
(Note: We prefer in-person interviews at our office location for effective assessment of skills and knowledge, as well as for candidates to gain insight into the company's location, culture, and environment.

Please apply only if you can travel to the company location for the interview.

Work Location: In person