Job Description

About US:

Systango Technologies Limited (NSE: SYSTANGO) is a digital engineering company that offers enterprise-class IT and product engineering services to different size organizations. At Systango, we have a culture of efficiency - we use the best-in-breed technologies to commit quality at speed and world-class support to address critical business challenges. We leverage Gen AI, AI/Machine Learning and Blockchain to unlock the next stage of digitalization for traditional businesses. Our handpicked team is adept at web & enterprise development, mobile apps, QA and DevOps. Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to are some of the top clients that have entrusted us to enhance their digital capabilities and build disruptive innovations. We believe in making the impossible, possible and we do it literally.

Role Overview:

We are seeking a skilled and proactive

L2 System Administrator

to join our IT team. The ideal candidate will be responsible for managing and maintaining our IT systems, networks, and hardware infrastructure to ensure optimal performance, security, and reliability. This role involves hands-on technical support, troubleshooting, and participation in key IT operations and projects.

Key Responsibilities:

Install, configure, and maintain various operating systems, including

Windows, Linux, and macOS

. Monitor and ensure high system performance, availability, and reliability across all environments. Manage and upgrade IT hardware and software, including

patch management and system updates

. Support and troubleshoot

LAN/WAN infrastructure

, including switches, routers, and firewalls. Administer and secure the

Wi-Fi network infrastructure

, adhering to IT security best practices. Provide

technical support

to end-users and IT support staff for escalated issues. Maintain accurate records of

IT inventory, licensing, and assets

. Monitor and respond to incidents through the

IT ticketing system

, ensuring timely resolution. Participate in

IT audits, compliance activities, and risk assessments

. Create and update documentation related to

system configurations, processes, and procedures

.

Required Skills & Qualifications:

Bachelor's degree in

Computer Science, Information Technology, or a related field

. Minimum

3-5 years

of experience as a

System Administrator, Network Administrator

, or in a similar technical role. Strong understanding of

operating systems

,

networking protocols

, and

hardware troubleshooting

. Proficient with tools and technologies such as

Active Directory, DNS/DHCP, firewalls, virtualization (VMware/Hyper-V), backup solutions,

and remote desktop tools. Working knowledge of

network and system security

, including firewalls, antivirus, and patching policies. Strong

analytical, documentation

, and

problem-solving

skills. * Effective

communication skills

with the ability to work both independently and collaboratively.