Job Description

Roles and Responsibilities:

Manage and support all aspects of the LAN/WAN environment and its security.

Support and oversee the global backup and recovery systems.

Maintain all company owned assets, physical and virtual.

Upkeep multiple production and development environments.

Provide support to end users leveraging a ticket system.

Ensure system reliability and uptime through business continuity planning and testing.

Provide recommendations for system upgrades and improvements.

Manage software installation, updates, patches, and fixes through automation. Coordinate with 3rd party support to allow troubleshooting.

Perform other duties as assigned.

Other required qualifications/experience/skills for the job:

o Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V).

o Experience with managing an Azure tenant with Entra.

o Experience with Dell Enterprise Hardware.

o Exposure to automation and scripting with tools like PowerShell.

o Ability to multi-task and function collaboratively as a member of our IT Team.

o Excellent customer service skills.

o Strong technical documentation skills. o Strong communication and interpersonal skills.

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Food provided Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Work Location: In person