Job Description

About Payoneer



Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.



By taking the complexity out of the financial workflows-including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.


Position Summary



We are looking for a talented candidate to join our Corporate IT team. The successful candidate will mainly be providing technical support to our India users as well as users from other APAC sites, including offices and outsource call centers. This position will also be involved in projects planning, support and execution as needed.


Responsibilities


Responds to user requests promptly

Taking care all the IT equipment in the office

Install and configure network & server equipment together with global team

Manage the Azure and office 365 environment

Follow and enforce IT & Security policy

Provide training to users in the use of system and applications

Logs all support activities in IT ticketing system

Participate in IT projects including network/system change & office expansion

Manage the IT inventory, video conference and office security system including CCTV & door access

Requirements


Excellent communication skills in written & spoken English (Must)

At least 3 years of experience in IT system administration in sizable company/MNC

Excellent customer service and communication skills

Ability to work independently and as part of a team

Must be able to work outside normal business hours in order to perform diagnosis and/or implementation of product releases or changes

Knowledge and hands on experience with Microsoft technologies (Windows OS, AD)

Knowledge in networking including TCP/IP, VPN, SDWAN, SIP...etc

Professional, passionate, innovative, independent, detail-minded, self-motivated kind of person


#LI-KC1


The Payoneer Ways of Working


Act as our customer's partner on the inside


Learning what they need and creating what will help them go further.


Continuously improve


Always striving for a higher standard than our last.


Do it. Own it.


Being fearlessly accountable in everything we do.


Build each other up


Helping each other grow, as professionals and people.


If this sounds like a business, a community, and a mission you want to be part of, apply now.


We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.