Job Description

About Blue Matter

Blue Matter is a strategic consulting firm serving the life sciences industry, bringing

original ideas and a meaningful impact to clients across pharma and biotech. Founded

in 2012, we operate globally with teams across North America, Europe, and India.



Role Overview

We're seeking a hands-on System Administrator to support and mature Blue Matter's IT

environment India. You'll administer both Google Workspace and

Microsoft 365, manage cloud and endpoint services, and troubleshoot hardware for a

mixed Windows/macOS fleet. This role partners closely with Security and Enterprise

Applications to deliver a reliable, secure, and user-friendly technology experience.

Location:

Pune or Gurgaon, India (Onsite)

Team:

IT & Security



What You'll Do

Google Workspace administration:

User / group / OU management; security, Gmail,

Drive/Shared Drives, Calendar, and device policies in the Admin Console; identity and

SSO integrations where applicable.

Microsoft 365 & Azure AD (Entra ID):

User / license management; Exchange Online,

SharePoint, OneDrive; Azure AD conditional access; basic PowerShell for automation.

Endpoint & mobility:

Intune / Endpoint Manager (and/or equivalent MDM) for Windows

and macOS; software packaging, update rings, device compliance, disk encryption.

Hardware support:

Diagnose and resolve laptop, dock, display, printer, and peripheral

issues; coordinate vendor repairs and RMA; maintain spares and asset inventory.

Network fundamentals:

Support office Wi-Fi/LAN (basic switch/AP troubleshooting),

VPN client configuration, and DNS/DHCP basics (escalate to network partners as

needed).

Cloud & SaaS administration:

Provision and support core SaaS (e.g., collaboration,

project tools); manage SSO, MFA, and least-privilege access; assist with backups and

retention.

Security & compliance:

Implement hardening baselines, patching, and endpoint

protection; respond to alerts; support audits and evidence collection alongside Security.

Automation & documentation:

Build light automations (PowerShell, bash, Google Apps

Script) and maintain playbooks, diagrams, and KB articles for repeatable operations.

Customer service:

Provide timely L1/L2 support, including new-hire onboarding, desk

setups, and executive support; maintain high CSAT.



What You'll Bring

Experience:

3-6 years in IT systems administration supporting both Google Workspace

and Microsoft 365 in a multi-site environment.

Technical depth:

Google Admin Console (users/groups/OU, security, Drive, Gmail, devices).



Microsoft 365 + Azure AD/Entra (Exchange Online, SharePoint/OneDrive, Conditional

Access, basic PowerShell).



Intune/Endpoint Manager (Windows/macOS), JAMF or equivalent MDM a plus.



Solid hardware troubleshooting for laptops/peripherals; imaging/provisioning

experience.



Core networking (TCP/IP, VLANs, VPN, Wi-Fi) fundamentals.

Security mindset:

MFA, SSO, least-privilege, patching, disk encryption, EDR/antivirus;

familiarity with incident response workflows.

Soft skills:

Clear communication, service orientation, and the ability to work

independently onsite while collaborating with global colleagues.

Nice-to-haves / Certifications:

CompTIA A+ / Network+ / Security+, Microsoft Certified:

Azure Administrator Associate, Google Workspace Administrator, ITIL Foundation.



Why Blue Matter

Work with a mission-driven consulting firm at the intersection of life sciences and

strategy, recognized for impactful client work and a people-first culture. Blue Matter

Consulting+2Blue Matter Consulting+2



Join a growing India presence--including in Pune--aligned with our global teams and

recent expansion of analytics and insights capabilities. Blue Matter Consulting



Logistics

Work arrangement:

Onsite, Pune office (with occasional off-hours support for global

incidents/maintenance windows).

Employment type:

Full-time.

Equipment:

Company-issued laptop and necessary peripherals provided.

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