Job Description

Work Schedule Standard (Mon-Fri)
Environmental Conditions Office

Job Title: System Administrator II
Job Location: Bengaluru, India
Join Thermo Fisher Scientific to contribute to a meaningful mission with stable growth.
Minimum Requirements/Qualifications:

• Typically requires 3+ years of relative experience in Mainframe Batch & Console operations.

- Knowledge and use of job scheduling software - CA-7 / CA-11 products.

• Hands-on experience in z/OS environment - MVS, JES2, ISPF, JCL.
• Fundamental instructions on MVS, JES2, DB2, and CICS.
• PRE/POST IPL Procedure - Shutdown/Startup sequence for IDMS, DB2, and CICS.
• Handle console messages, WTOR's, and resolve contention issues.
• 2-year technical education beyond high school, equivalent work experience, or a combination of both.
• Flexibility to work any shift assigned, including weekends and holidays.
• Capability to work extra hours or different shifts as required, potentially with limited advance notice.
• Must be reliable, dependable, and flexible to changing shifts.
• Ability to learn newer technologies in support of the job.
• Balance multiple simultaneous tasks in dynamic and fast-paced situations, prioritize them accordingly, and react quickly to issues.
• Ability to follow implicit instructions and "think creatively" when solving issues.
• Established proactiveness and persistence; adept at working autonomously and seeing projects to the end.
• Excellent verbal and written communication skills.
• Good collaboration skills.
• Initiative to find opportunities for improvement or add business value.
• Must be able to walk, sit, and/or stand for extended periods.
• Ability to travel to other sites if needed (encouraged to be a very low percentage of time).

Strongly preferred but not required:

• Prior experience in an IT Operations support role.
• Familiarization with ITIL processes (Event, Incident, Change, Problem, etc.).
• Experience using ServiceNow or other incident ticket tracking systems.
• Experience using major telecommunications' vendor's ticketing systems.
• Experience using Orion SolarWinds, Splunk, Datadog, or other Event Management/Monitoring tools.

UNIX and/or Windows server experience
Entry-level cloud experience.
ITOC staff at Thermo Fisher Scientific manage artifacts for audits and adhere to IT policies.

Skills Required