Provide Level 2 support for incidents and service requests related to systems, servers, and IT infrastructure.
Strong knowledge of Windows OS,Windows Server and Linux OS.
Troubleshoot and resolve issues involving Windows/Linux servers, virtualization (VMware/HyperV), Active Directory, DNS, DHCP, file/print services, and backups.
Administer and support enterprise IT tools such as Microsoft 365, Exchange, Gsuite, or similar.
Support network infrastructure in collaboration with the networking devices (basic switches, firewalls, VPN).
Participate in system upgrades, migrations, and deployments.
Maintain technical documentation, asset inventory, and system logs.
Intermediate working experience on Cloud Platform like AWS,Azure ,IONOS and similar.
Purchase inventory and maintain vendor relationship for purchasing IT inventory
Ensure system security through best practices, patching, and regular audits.
Collaborate with crossfunctional teams to implement and support businesscritical systems.
Monitor system performance, perform system tuning, and apply patches/updates as required.
jobRequirements
Must have strong knowledge and troubleshooting of Windows, Linux OS
Knowledge and hands on working experience of network devices like (LAN, switches, routers, firewall, VPN device)
jobBenefits
5 days a week work culture
Performance awards and rewards
Flexible work timings
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