Job Description

Position Overview:-

We are looking for an experienced and professional

System Administrator

who will be responsible for managing IT hardware and software, providing technical support, and ensuring smooth IT operations across the organization. The candidate should have strong expertise in troubleshooting, asset management, endpoint protection, Microsoft 365, and ISO 27001 compliance.

Experience:

4 to 7 Years

Key Responsibilities:-

IT Hardware & Software Support

Provide end-to-end technical support for laptops, desktops, monitors, and other IT assets. Troubleshoot hardware ,software issues and network-related issues for employees in a timely and professional manner. Install, configure, and maintain operating systems, applications, and drivers. Support employees with system-related issues (new and existing staff).

Asset Management & Maintenance

Allocate laptops and IT assets for new employees in coordination with HR & Admin teams. Maintain an up-to-date

Asset Register

(laptops, desktops, monitors, etc.) in Excel, including Asset ID, specifications, allocation details, and maintenance records. Track, maintain, and reconcile IT inventory on a regular basis. Coordinate with external vendors for hardware repairs/replacements (e.g., monitor panel changes).

Security & Compliance

Manage and monitor

Sophos Endpoint Security Protection

across all devices. Ensure compliance with

ISO 27001

standards during internal and external audits. Assist IT Delivery Head in employee email ID deletion and related approvals as per ISO 27001 requirements. Support ISO 27001 certification and audit processes.

Microsoft 365 & User Management

Manage

Microsoft 365 Administration

: user ID creation, deletion, access management, and license allocation. Provide admin support for Microsoft 365 applications and services. Coordinate with HR & Admin team for new employee onboarding, exits, and related IT access/asset updates.

Biometric & HR Coordination

Extract and share

daily biometric attendance data

from ESSL Biometric Software with the HR team. Work closely with HR and Admin teams on IT-related requirements for employee lifecycle (onboarding to exit).

General IT Responsibilities

Manage user accounts, permissions, and access rights. Ensure IT support availability at all times for business continuity. Document processes, maintain records of incidents, and follow proper escalation protocols. Deliver professional and employee-friendly IT support with clear communication.

Required Skills & Qualifications:-

Proven experience as a

System Administrator / IT Support Engineer

. Strong knowledge of

hardware & software troubleshooting

(Windows OS, drivers, applications). Hands-on experience in

Microsoft 365 Administration

. Good knowledge of

Sophos Endpoint Security

or similar security solutions. Experience in

Asset Management & Maintenance

using Excel or IT Asset Management tools. Familiarity with

ISO 27001 - audits, compliance, and certification processes

. Experience in working with

biometric systems

(ESSL preferred). Strong communication, coordination, and employee-handling skills. Ability to work under pressure and provide support at any time when required.

Preferred Qualifications:-

Bachelor's degree in Computer Science, IT, or related field. Industry certifications such as

CCNA

,

MCSA, MCSE, CompTIA Security+, or ISO 27001 Lead Implementer

will be an added advantage. Minimum

4-7 years of relevant experience

in IT administration.
Work Location:

Coimbatore.

How to Apply

Interested candidates can send their resumes to

fazilahamed.r@forartech.in - +91-7305020181

We look forward to meeting you and exploring the potential of having you as a valuable member of our team

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Commuter assistance Health insurance Life insurance Paid sick time Provident Fund
Application Question(s):

How many years of experience do you have in System Administrator? What is your current CTC in Lakhs per annum? What is your minimum expected CTC in Lakhs per annum? What is your notice period? Availability to Join(Mention Date) What is your present location?
Work Location: In person