Job Description

Job ID: 206745
Required Travel :Minimal
Managerial - No
Location: :India- Pune (Amdocs Site)
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Responsible for installing, configuring, and maintaining Windows servers and managing identity, access, and backup systems to ensure secure and reliable IT operations in a telecom broadband fiber environment.
What will your job look like?
Key Responsibilities:

• Server Management:

o Install, configure, and maintain Windows servers and related infrastructure.
o Apply patches and updates to ensure system stability and security.

• Identity & Access Control:

o Implement and manage Active Directory, user accounts, permissions, and security groups.
o Enforce role-based access controls and compliance with telecom security standards.

• Backup & Recovery:

o Schedule regular backups and test disaster recovery plans.
o Ensure data integrity and compliance with regulatory requirements.

• Help Desk Support:

o Provide Level 2 support for escalated issues from desktop operations.
o Troubleshoot server-related problems and assist with application deployments.

• Monitoring & Reporting:

o Monitor server performance, storage, and security logs.
o Prepare reports on uptime, backup status, and incident resolution.
All you need is...
Required Skills & Qualifications:

• Degree in IT, Computer Science, or related field.
• Certifications: MCSA/MCSE, ITIL Foundation (preferred).
• 3-5 years of experience in system administration and help desk support.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP.
• Familiarity with telecom OSS/BSS systems and compliance standards.

Why you will love this job:

• You will be working on market leading software for the telecommunications industry.
• You will be provided with a rare learning opportunity within an experienced team, to work on high-end technology.
• You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization.

Skills Required