Job Description

Company Description
Founded in 2018 in Bangalore, the center of India\'s high-tech industry, Attain has grown to serve a global client base of SME and startups. We focus on creating dynamic teams that effectively execute and seamlessly integrate into our clients\' companies. Attain is looking for a System Admin to assist in troubleshooting and solving a wide variety of IT and security issues for our US based cleint. In order to work effectively with our US based teams and have a good overlap, we require our prospective teammates to be comfortable working from 3 PM IST to 12 AM IST allowing for appropriate breaks.


What you\xe2\x80\x99ll have an opportunity to do:

• 3 to 5 years of relevant experience
• Assist in troubleshooting and solving a wide variety of IT and security issues.
• Collaborate with other teams to address gaps in security controls or solutions and ensure company systems meet all security configuration requirements
• Provide primary support for Microsoft Azure AD, Office 365, Intune, Defender and other cloud-based systems.
  • • Maintain industry and security standard best practices.
    • Manage/monitor applicable policies and configurations
    • Proactively address issues as they arise
• Maintain and administer security tools used to identify/deter risks and threats to company systems including:
  • • SIEM
    • Vulnerability Scanning
    • Email Security
    • SAST/DAST Tools
    • Cloud Security Tools
• Provide second and third level technical support; Interact with the end users to assist in troubleshooting, identify root cause, and provide technical support when needed.

• Self-starter able to learn new skills quickly with minimal guidance
• Excellent communication skills, verbal and written
• Must possess a strong team work ethic, with the ability to work with personnel at all levels in all departments
• Excellent problem diagnosis and analytical skills
• Solid knowledge of Microsoft products/services (i.e., Azure AD, Intune, O365, etc.)
• Excellent ability to troubleshoot technical issues to find root cause and provide technical support
• Highly organized work habits with outstanding attention to detail
• An affinity for documentation and process