Job Description

Please find the below Roles and Responsibilities details for Sysadmin Engineer.

• Maintenance, Administration, Configuration, Monitoring and Troubleshooting of Windows 2012 / 2016 / 2019 / 2025 Servers.
• VMware vSphere Infrastructure - Installation, configuration, troubleshooting of VMware ESXi servers, Virtual appliance, vCenter, ESXI host upgrade and patching.

Creating and managing VMware cluster, Enabling HA, and DRS features in a cluster.
Configuration of Virtual switches, port groups and network connections
Creating and managing standard templates and keeping them update.
Deploying VMs from template and allocates resources as per client requirements.
Security hardening of VMs and Esxi servers for security compliance.
Performing snapshots, cloning, migrations of VMs

• Vulnerability Management - Assist in providing support and resolution for the Critical/High open vulnerabilities on Windows/ VMware Servers.

Providing support to mitigate external Vulnerabilities reported by KPMG team.
Coordinate with Server Owners to fix Application related vulnerabilities with the defined SLA.
Providing support to raise a risk on insight360 portal for servers which have surpassed the SLA.

• Data Centre Operations - Installation, Configuration, Monitoring and Troubleshooting of physical servers like DELL PowerEdge, HP ProLiant, Cisco UCS servers.
• Coordination with OEM/Partners Technical Support Team to resolve problems.
• Support for Windows Defender, SOC SIEM, BigFix, Qualys, CIS CAT, SolarWinds team for installation, configuration, upgradation and troubleshooting of applications.
• Coordination with Backup team, Database and Network team to resolve problems.
• Incident and RITM Management - Work on Incidents, RITM raised for Server OS issue, backup failure, access management, performance alerts etc.
• Change Management Work on Change Requests for Commission of new servers, Decommission, Operating system upgradation, IP change Activity, virtual machine CPU/Memory/Disk upgradation and others.

Installation of monthly windows security updates for the on-prem windows servers.
Installation of monthly windows security updates for the on-prem windows servers.

Skills Required