Job Description

Job Responsibilities

Working with Windows Server
Working with Active Directory Domain Controllers (Design, Deploy and Migration/Upgrade AD's)
Backup and recovery of AD / Exchange, maintenance, performance, and security monitoring.
Managing DNS, DHCP, IIS, DFS, RAS, VPN
Group Policy Administration
Working with Server Hardware/Software issues and providing Remote support (Phone, Email and Chat)
Working with Printers and Scanners
Working with End User support (Desktop Support)
Working with Windows 8, Windows 10 & MAC Desktop environment
Working with Monitoring System and Antivirus software Management.
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Working with Cluster and Load Balance technologies
Working with VMWare ESX / vSphere & Microsoft HyperV
Participate in meetings and conference calls related to support Proactively identify process improvements and Handling customer escalations.
Working with SAN / NAS devices
*Create and update documentation for IT administrators and personnel

Perform other tasks as assigned.
Recommended Software Skills for this position (installing, configuring, and troubleshooting)

Microsoft Server 2012 R2, 2016 & 2019
Microsoft Active Directory
VMWare ESX / ESXi
Microsoft Office applications, Outlook, Excel, Word, Visio
Office 365 Administration
Good Understanding on Cloud Technologies (Azure/AWS)

Required Skills

Strong Knowledge and Remote Support
TCP/IP network routing, communications ports (port-forwarding), and configuring hardware firewall rules
Must have had lead role in design and implementation of Active Directory systems
Strong written communication and documentation skills
Domain-name registration and modification, authoritative DNS host changes
DNS record types, modifying records and migrating domains and/or DNS hosts
Configuring and troubleshooting network printing and scanning via TCP/IP
Understanding and developing strategies for data protection via data backups and business-continuance planning for disaster-recovery situations
Working with technical-support services to develop solutions to problems with various products' support departments, including ISPs and hardware & software manufacturers
Ability to learn new technologies and run training secession.
Must have reliable transportation, Internet access from home and be on call for issues after hours.
Willing to work in 247 Shift

Strong Analytical Skills
Strong Communication Skills
Must have exp to work with US/UK clients
*Willing to work in Night shifts

Strong Analytical Skills

Strong Communication Skills

Must have exp to work with US/UK clients.

Job Type: Full-time

Pay: ?30,000.00 - ?80,000.00 per month

Schedule:

Monday to Friday US shift Weekend availability
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person