Job Description

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Key Responsibilities:

Monitor SCCM console for client health, deployments, and compliance status


Assist in deploying software, patches, and updates to end-user systems


Package, test, and deploy software applications and patches using SCCM


Manage and support collections, boundaries, and boundary groups


Perform basic troubleshooting of SCCM client issues


Follow documented SOPs for routine tasks and incident handling


Generate routine reports for compliance, software inventory, and hardware asset tracking


Maintain and update documentation for standard operating procedures (SOPs), deployment checklists, and troubleshooting steps


Participate in change management processes for SCCM-related updates and deployments

Required Skills:

Basic knowledge of SCCM/MECM components and functions


Understanding of Windows OS (Windows 10/11)


Familiarity with software deployment and patching processes


Good troubleshooting skills for desktop and client-related issues


Basic understanding of PowerShell or willingness to learn


Strong communication and customer service skills


Willingness to work in shifts or On-Call, if required


At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available

here

.