Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Sustainability Data Quality Manager





Duties & responsibilities

The Sustainability Data Quality Manager role will join JLL's Sustainability Data and Reporting team to support our data management, platform, compliance and reporting functions. The role will report to the team's Regional Lead but work across our global client portfolio and multiple stakeholder groups to deliver regular data quality analytics reviews and reports, coordinating the resolution of issues found.

The position is required to work collaboratively across internal global business lines including JLL's Client Account, Technology and Operations teams to help manage stakeholder expectations and maintain high quality service delivery.

The candidate will have experience in delivering multiple programs of work in parallel and applying a strategy that learns from and leverages challenges and opportunities observed from across the board. The role will be responsible for several tasks including:

Partnering with business and technology teams to design, implement, and optimize data quality processes that support business operations and analytics

Develop a detailed understanding of key tracking and reporting platforms, including internal tools and how we support our clients in measuring their sustainability performance.

Coordinate and manage adherence to QAQC process for key business groups.

Identify, assess, and document data quality issues and their impact on business operations

Develop a detailed understanding of data structures within client's data.

Performance objectives

Ability to actively manage concurrent projects and a strong talent for project coordination.

Regularly communicate in a clear and non-technical way to internal JLL users.

Be an integral part of the data and reporting team, completing a full review of data quality practices, identifying trends and potential issues, and communicating with others to implement changes and improvements as necessary.

Identify support, training and management processes that can be improved to increase scalability and efficiency.

Key skills

Ability to see patterns and tell trends within and across large data sets, applying understanding of sustainability performance.

Strong organizational and analytical skills, process-driven, with an orientation toward continuous improvement.

Ability to clearly identify issues with data and raise them to the appropriate stakeholder.

Ability to meet milestone dates and raise concerns early and often.

Able to determine root causes of data discrepancies and recommend long-term solutions.

Candidate specification

5+ years' experience in similar role.

High proficiency in Microsoft Excel and data management.

Knowledge of other analytical tools such as Power BI, Tableau, Python, or SQL.

Excellent communication skills including the ability to identify and describe data anomalies and provide solutions accordingly.

Lateral thinking and problem-solving skills.

Ability to multi-task and manage priorities to meet deadlines.

Familiarity of sustainability and carbon emissions reporting will be a strong advantage.

Project management experience would be an advantage.

This role requires a high attention to detail and a strong process-driven approach.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.