About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere \xe2\x80\x93 from the data center to the cloud, to the edge and beyond. SUSE puts the \xe2\x80\x9copen\xe2\x80\x9d back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders. SUSE Rancher Support Ops Engineer

Role

The award-winning SUSE Rancher Support team has attracted top talent from across the globe and continues to grow as a distributed team steeped in open-source culture. We are on a mission to support our customers innovate everywhere, with the power of Kubernetes and we help enterprises deliver Kubernetes-as-a-Service across any infrastructure. The SUSE Rancher Support team is looking for smart and curious engineers to join us on this mission, where we are striving every day to raise the bar and redefine the category of open-source support. If you are someone who thrives on the challenge of investigating and solving problems across a variety of open-source technologies in the Kubernetes/CNCF universe, you will enjoy the role of SUSE Rancher Support Ops Engineer. In this role you will be building new support tools which help our customers to identify their issues through proactive support. This role will allow to work from home or one of our offices and work with a highly skilled and collaborative team. To support you at work, we offer some fantastic perks: ample time off to relax and recharge, flexible working options, paid volunteer day for your favorite cause, meeting our team members in other countries, and a lot more.

Key Responsibilities

• Design, develop, and maintain responsive web applications using Python (Django) and JavaScript (Vue.js), along with other relevant technologies.
• Ensure the technical feasibility of UI/UX designs and implement them.
• Integrate data from various back-end services and databases.
• Write clean, maintainable, and efficient code.
• Participate in code reviews to maintain high code quality and share knowledge.
• Troubleshoot, test, and maintain the product to ensure strong optimization and functionality.
• Author and maintain technical documentation.
• Stay updated with emerging technologies and apply them in operations and activities.
• Contribute to the continuous improvement of the development process.

Qualifications

• Bachelor\'s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Full Stack Engineer or similar role.
• Strong proficiency in Python and JavaScript, including experience with frameworks such as Django and Vue.js.
• Understanding of front-end technologies, such as HTML5, CSS3, and JavaScript.
• Experience with database technologies (e.g., MySQL, PostgreSQL, SQLite).
• Familiarity with RESTful APIs and web service integration.
• Experience with version control tools, such as Git.
• Familiarity with shell scripting (bash)
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork skills.
• Experience with Terraform is a plus.

Personal Attributes

• A professional can-do attitude to work under pressure on time-sensitive issues in a multi-tasking environment
• A well-organized person with attention to detail
• A willingness to fail first and fast, learning from your own mistakes
• Willingness to learn
• Energetic and passionate about your work
• Open-source spirit

Job Services What We Offer We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements. SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. This is a compelling opportunity for the right person to join us as we continue to scale and prosper. If you\xe2\x80\x99re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now! We give you the freedom to be yourself. You will work in a global community of unique individuals \xe2\x80\x93 like you \xe2\x80\x93 with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics. Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community. SUSE Values

• We are passionate about customers
• We are respectful and inclusive
• We are empowered and accountable
• We are trustworthy and act with integrity
• We are collaborative
• We are SUSE!