Job Description

The Surveillance & Camera Operations Manager will be responsible for overseeing the complete lifecycle of vehicle camera systems -- from installation and maintenance to live surveillance and technical troubleshooting. The role involves managing a team for camera installation on logistics vehicles, leading the surveillance monitoring team, and coordinating with IT vendors to ensure smooth system performance and timely issue resolution.

Key Responsibilities:

Team & Operations Management:

Recruit, train, and manage the camera installation team and surveillance monitoring staff. Plan and oversee installation schedules for cameras on logistics vehicles. Ensure installations are completed on time and in compliance with company quality and safety standards. Monitor daily operations of the surveillance team to ensure all cameras and systems are functional. Maintain attendance, work logs, and performance reports for both teams.
Technical & IT Coordination:

Liaise with IT service providers for resolving camera or system-related technical glitches. Ensure proper integration of surveillance feeds with software and monitoring platforms. Conduct routine system health checks and preventive maintenance. Oversee data backup, storage, and retrieval processes for all surveillance footage.
Process & Compliance:

Develop standard operating procedures (SOPs) for installation, maintenance, and monitoring. Ensure compliance with internal policies, data security standards, and vendor SLAs. Prepare weekly/monthly performance and incident reports for management review. Continuously evaluate and implement technology upgrades for improved efficiency.
Qualifications & Skills:

Bachelor's Degree / Diploma in Electronics, IT, or related technical field. 4-6 years of experience in surveillance operations, camera installation, or security system management. Proven ability to lead field and monitoring teams effectively. Strong understanding of CCTV, GPS tracking, and IT networking basics. Excellent communication and coordination skills. Problem-solving and analytical mindset. Must be proactive, reliable, and able to handle multiple responsibilities simultaneously.
Job Type: Full-time

Pay: ?50,000.00 - ?65,000.00 per month

Work Location: In person