Job Description

Ensures that customer issues and concerns are answered efficiently and effectively.

Job Requirements

Provides timely, accurate, complete responses to customer or sales inquiries. Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel. Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization. Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitability.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent with a minimum of 3 years of progressively responsible professional level experience

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Baner, Mah?r?shtra 411045

India

Posting City:

Baner

Job Country:

India

Travel Required:

10% to 25%

Requisition ID:

145614

Workplace Type:

External Careers Page:

Customer Service