with hands-on experience in application support and team management. The ideal candidate should possess strong troubleshooting skills, excellent communication abilities, and experience in handling ticketing tools.
Required Skills & Qualifications:
Minimum 4 years of experience in application or technical support.
Proven experience in handling and leading a team.
Strong troubleshooting and problem-solving skills.
Proficiency with ticketing tools (e.g., ServiceNow, Jira, or similar).
Excellent verbal and written communication skills.
Customer-focused with the ability to manage multiple priorities.
Job Type: Full-time
Pay: ?321,778.46 - ?634,526.91 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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