Support Executive
Year WB, IN, India
Job Description
Key Responsibilities
Provide top-tier technical support to clients over calls, emails, Zoom, and other channels, including problem diagnosis and resolution. Manage customer interactions, offer product/service information, and conduct demos of our panel and services. Assist in setting up API panels, integrate APIs, and handle related client queries efficiently. Perform data analytics to improve SOPs and KPIs in alignment with customer expectations. Deal with national/international clients remotely, ensuring promptness, attentiveness, and high-quality service.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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Job Detail
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Job IdJD5166706
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear