Support Executive
Year TN, IN, India
Job Description
TCS is Hiring - Support Executive - Marketplace
Location - Chennai
Key Responsibilities:
1.
Supplier
Enablement & Knowledge Management:
Conduct structured onboarding sessions covering platform navigation, catalog uploads, and operational best practices. Create and maintain help guides, reference materials, and documentation to support suppliers self-service.2. Issue Resolution & Technical Support:
Provide hands-on support for platform errors and technical workflows (e.g., catalog uploads, system configurations). Manage and triage JIRA tickets; collaborate with internal teams to ensure timely resolution.Location
Chennai
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
374423
Desired Skills
Voice support
Desired Candidate Profile
Qualifications
: BACHELOR OF COMMERCE
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Job Detail
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Job IdJD4645724
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear