Job Description

Website :

www.metaverselearn.in

Job Title:

Support Executive

Location:

Aundh, Pune

Employment Type:

Full-Time

Metaverse Learn :

We provide affordable, expert-led live training in high-demand professional skills to learners across India, helping them become financially independent, with a dedication to delivering maximum value and lasting impact for every learner.

Job Overview: Support Executive

Metaverse Learn, an EdTech startup, is looking for a proactive and organized

Support Executive

to assist with learner communication, batch coordination, and institutional outreach. This role involves handling customer queries, supporting enrollments, scheduling meetings with educational partners, and ensuring smooth day-to-day training operations. The ideal candidate will be responsible for maintaining accurate records, managing batch progress, and helping deliver a seamless learning experience to learners.

Roles & Responsibilities: Only Female Candidates

Objective: Connect with potential learners, stakeholders, and educational institutions to promote courses, facilitate enrollments, and schedule appointments.

Key Responsibilities:

Customer Outreach:

Reach out to potential learners to explain course benefits and convert inquiries into enrollments.

Stakeholder Communication:

Coordinate with trainers and institutions to ensure smooth course delivery and promotion.

Appointment Scheduling:

Fix meetings with colleges and training institutes to introduce and promote course offerings.

Database and Reporting:

Maintain detailed records and share regular reports on outreach, enrollments, and follow-ups.

Batch Management:

Monitor batch progress, manage attendance, and ensure timely communication with learners and trainers.

Requirement :

At least a graduate in any stream Min 2 years of experience as a Support Executive EdTech experience preferred Fluent in Marathi, English & Hindi

Skills Required:

Strong communication, negotiation, and organizational skills; ability to multitask and build relationships with diverse stakeholders.

Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?20,000.00 per month

Shift:

Day shift
Application Question(s):

How many years of experience do you have in Calling?
Work Location: In person