Job Description

We are looking for a dedicated

Support Executive

to handle customer inquiries, resolve issues, and provide excellent customer service. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to work efficiently in a team-oriented environment.

Key Responsibilities

Handle customer queries via phone, email, or chat Provide accurate information about products and services Resolve customer complaints and ensure customer satisfaction Maintain records of customer interactions Escalate complex issues to the appropriate team when required Follow company policies and service standards

Required Skills & Qualifications

Excellent verbal and written communication skills Strong problem-solving abilities Basic computer knowledge (MS Office, CRM tools) Ability to work in shifts (if applicable) Customer service-oriented mindset

Preferred Qualifications

Prior experience in customer support or call center roles Familiarity with CRM software Multilingual skills (added advantage)
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Work Location: In person