Job Description

TWAI

is an innovative travel technology company that strives to modernize travel distribution by enabling Travel Suppliers to seamlessly distribute their content directly at a lower cost.

Founded in 1999, our widespread customer base speaks of our Greatness in the Travel Industry. We have engineered different sectors of the Travel industry, like Airlines, Travel Agencies/ Consolidators, OTA's, Rewards/Loyalty Companies, and Insurance Companies.

We are IATA Level Certified NDC Aggregator.

For more information about us, please visit us at:

www.twai.com

;

www.airlinestechnology.com; www.Accessone.io; www.GoQuo.com

JOB DETAILS:

Position: Support Executive

Experience: 0-1

Working days: 5 days working (work from office only)

Night shift/ Rotational shift

Location: Gurgaon

SKILL REQUIRED -

:

Good Communication skills Knows about database, SQL ,Dot net, jquerry Respond to customer queries in a timely and accurate way, via phone, email, or chat Identify the needs and help them Outbound and inbound calls. Have to make calls and answer them also. Share feature requests and effective workarounds with team members There will be a night shift without any cab facilities
Skill Required:

Fluent oral and written communication skills (English) Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases
Job Type: Full-time

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Shift:

Night shift Rotational shift
Work Days:

Weekend availability
Shift availability:

Night Shift (Preferred)
Work Location: In person

Expected Start Date: 10/05/2025